Contact Support

iOS or Android version?
iOSAndroid
*Must choose one.

For missing/not rewarded points, we kindly ask you to contact Tapjoy first via app.

・From the My Shelf app, select the Item purchase screen > Free > Earn > Tapjoy page > Missing My- Points from the bottom of the page.
or
・From the My Shelf app, select the Item purchase screen > Free > Earn > Tapjoy page > Menu button on the upper left > Reward Status > Not Rewarded.

If Tapjoy advises you to contact us, then please provide us the following information.